Business - Hood Hargett Breakfast Club

JASON YOUNG EXPERT IN WORKPLACE PERFORMANCE, CUSTOMER SERVICE AND LEADERSHIP

Jason Young has been called a “rare breed” when it comes to developing leaders and customer service initiatives. During his 10 years at Southwest Airlines, the airline consistently rated No. 1 in customer service and employee satisfaction, and the former senior executive was a key driver in creating and developing the company’s innovative training programs, successful…

STEVE BATTISTA SENIOR VICE PRESIDENT OF BRAND FOR UNDER ARMOUR

Former senior vice president of brand at Under Armour, Steve Battista helped the athletic performance apparel company grow from selling four products into a $4.8 billion global business selling 40,000+ products in more than 60 countries during his 17-year tenure. Steve tapped into his creative talent for brand storytelling and leveraged the company’s startup culture…

SHERYL CONNELLY GLOBAL CONSUMER TRENDS EXPERT & ONE OF FAST COMPANY’S MOST CREATIVE PEOPLE IN BUSINESS

With the unique ability to translate how consumer and lifestyle trends will affect organizations across industry sectors, Sheryl Connelly outlines how to develop a futuring mindset, to act decisively in high-stakes business environments. As a corporate futurist for more than a decade, Sheryl is skilled at identifying what’s coming around the corner and the potential…

JAMES KANE – RENOWNED LOYALTY EXPERT

Considered one of the world’s foremost experts on what makes someone truly loyal—to another person, to an organization, or to a cause—behavioral scientist and consultant, James Kane has helped some of the largest and most well-known organizations in the world, including Apple, Marriott Hotels and Major League Baseball build unbreakable relationships with customers, members, fans,…

RODNEY BULLARD, VICE PRESIDENT OF COMMUNITY AFFAIRS AT CHICK-FIL-A, INC. AND EXECUTIVE DIRECTOR OF THE CHICK-FIL-A FOUNDATION

Rodney Bullard is Vice President of Community Affairs at Chick-fil-A, Inc. and Executive Director of the Chick-fil-A Foundation. Since 2011, he has led the company’s community engagement and philanthropic strategy, which is focused on fostering youth and furthering education nationwide. Prior to Chick-fil-A, Rodney served as an Assistant United States Attorney for The U. S. Department…

SCOTT RISSMILLER, MD, CAROLINA’S HEALTHCARE SYSTEM

Scott Rissmiller, MD, has been a part of Carolinas HealthCare System since 1997, having started as a resident. During his time with Carolinas HealthCare System, Dr. Rismiller led the creation of Carolinas Hospitalist Group, overseen the adult acute care division, and was recently named the Deputy Chief Physician Executive. He currently is responsible for the…

MARY T. MACK – SENIOR EXECUTIVE VP & HEAD OF COMMUNITY BANKING WELLS FARGO & COMPANY

Mary Mack is responsible for retail and small business banking at Wells Fargo. She and her team serve approximately 22 million retail banking households and 3 million small business owners. The organization provides financial services to customers through more than 6,000 retail branches and 13,000 ATMs in 39 states and the District of Columbia. Community…